| Are you willing to send your system to us? (Yes/No) | Yes |
| Is your system a laptop or desktop? | Desktop |
| If desktop, is it custom built, or manufactured? | custom built |
| If desktop, what is the make/model of your motherboard? | Asus Sabertooth Z77 (BIOS 2003) |
| What is the make/model of your system? (COMPLETE model name required) | |
| What is the model of your CPU? | Intel Core i7-3770K |
| What is the make/model of your failing display(s)? | Dell U2412M |
| If laptop, is your built-in display failing? (Yes/No) | |
| What is your operating system? | Microsoft Windows 7 Professional |
| Is it a 64-bit or 32-bit operating system? | 64-bit |
| What display driver version do you have installed? | Tried many, same result |
| What type of connection are you using? (HDMI, VGA, DP, DVI?) | DVI, HDMI, DP |
| What happens that results in the blackscreen failure? | Drivers |
Error:
Black screen AFTER windows splash screen (Windows logo with words 'Starting Windows')... system halted.
Cause:
Display drivers.
Latest Driver:
AMD Catalyst 13.4
AMD Cataylst 13.8beta
Intel Graphics 15.31.9.64.3165 (9.18.10.3165)
System works fine with either one driver (AMD Catalyst or Intel Graphics Driver) but not both. This only happens with MSI R7950 Twin Frozr 3GD5/OC.
Tried with another of the same card, produced same error. (Both cards tested are brand new). Tried both cards on another system and both works perfectly.
If install only one of the drivers, no error. Once install the second driver, error occurs. Boot to safe mode and remove either one driver, no error after rebooting. Doesn't matter if AMD Catalyst or Intel Graphics driver install first, same result. Only 1 of the drivers can be installed anytime else reboot with black screen after windows splash screen.
Tried various versions of drivers (new or old), same error.
System works perfectly without descrete graphics card.
Tried with Sapphire HD7870 GHZ Edition 2G GDDR5, cannot replicate error. System works perfectly
Tried with XFX AMD Radeon HD 7850 2GB GDDR5, cannot replicate error. System works perfectly
Please provide a solution soon.
Thank you.