Re: Monitor not listed in Device manager/Windows 8 automatically updates driver

Hello ChristianAthayde,

Thanks for the information provided.

Based on the description, it seems your computer is running Intel® HD Graphics. Note that the latest driver we have for this specific controller is for Windows* 7 32/64 bit only.

The reason why you see under device manager Generic Non-pnp Monitor and 1024x768Generic is that there is no Intel® driver installed in the system and the computer is using a generic driver that the operating system provides.

We recommend you downgrading the system to Windows* 7 since these are the latest drivers we can provide for your controller.

In the case you want to continue using Windows* 8, you will need to contact the computer system manufacturer (Samsung) in order to request the Windows* 8 drivers from their side.

From our side, you can download the latest Windows* 7 drivers at the following link:

32 bit version:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22519&lang=eng&OSVersion=Windows%207%20%2832-bit%29*&DownloadType=Drivers

64 Bit version:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers