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Re: Intel Services Manager Crash Report

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Hi Kevin,

 

Thank you very much for your quick answer.

 

Please see details below:

 

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System Information

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Time of this report: 5/1/2013, 22:06:54

       Machine name: ALICE-PC

   Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)

           Language: French (Regional Setting: French)

System Manufacturer: ASUSTeK COMPUTER INC.

       System Model: X75VD

               BIOS: BIOS Date: 06/14/12 12:30:29 Ver: 04.06.05

          Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

             Memory: 6144MB RAM

Available OS Memory: 6030MB RAM

          Page File: 3176MB used, 8881MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

 

 

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

          Input Tab: No problems found.

 

 

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DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

 

 

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Display Devices

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          Card name: Intel(R) HD Graphics 4000

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_14C71043&REV_09

     Display Memory: 1696 MB

   Dedicated Memory: 64 MB

      Shared Memory: 1632 MB

       Current Mode: 1600 x 900 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: SEC314F

        Native Mode: 1600 x 900(p) (60.001Hz)

        Output Type: Internal

        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 8.15.0010.2653 (English)

     Driver Version: 8.15.10.2653

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 2/22/2012 09:18:16, 8086528 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp:

  Device Identifier: {D7B78E66-4226-11CF-AE79-CD34A9C2C535}

          Vendor ID: 0x8086

          Device ID: 0x0166

          SubSys ID: 0x14C71043

        Revision ID: 0x0009

Driver Strong Name: oem9.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2653:pci\ven_8086&dev_0166&subsys_14c71043

     Rank Of Driver: 00E60001

        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

 

I have copied the same details as Serhat, let me know if something is missing.

 

Regards


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