Hello Victora5h, thanks for joining the graphics community. I am sorry to hear that have had problems updating Intel Graphics Driver.
We always recommend customers using the latest drivers provided directly by your motherboard or Original Equipment Manufacturer. However, you may try our drivers and force the installation by performing a manual procedure. Please check the following URL: Graphics Drivers — Computer manufacturer graphics driver detected
If the behavior persisted, it will be necessary to contact your system manufacture.
- Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 64-bit Intel® Download Center
- Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 32-bit Intel® Download Center