| Are you willing to send your system to us? (Yes/No) | No |
| Is your system a laptop or desktop? | Desktop |
| If desktop, is it custom built, or manufactured? | Custom |
| If desktop, what is the make/model of your motherboard? | Gigabyte GA-Z77-D3H Rev 1.1 |
| What is the make/model of your system? (COMPLETE model name required) | Kingston HyperX Genesis DDR3 1600 (4x4GB) OCZ 64BG Vertex Plus+ SATA II SSD Corsair CX600M PSU |
| What is the model of your CPU? | Intel Core i5 3570K |
| What is the make/model of your failing display(s)? | Acer X223W |
| If laptop, is your built-in display failing? (Yes/No) | |
| What is your operating system? | Windows 7 |
| Is it a 64-bit or 32-bit operating system? | 64 bit |
| What display driver version do you have installed? | Gigabyte Intel VGA Driver 15.33.8.3345 |
| What type of connection are you using? (HDMI, VGA, DP, DVI?) | VGA, but same problem with HDMI |
| What happens that results in the blackscreen failure? | Windows will not boot after installing the Intel HD4000 graphics driver. Disabling HD4000 driver when in safe mode restores system operation. |
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Re: Official Black-screen thread - We need your help!
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