Thank you for taking an interest. 
The game in question is the Pokemon Trading Card Game Online
DxDiag attached. The computer is a Sony Vaio Ultrabook 3rd gen Core i5 8GB. It incorporates a high res touch screen (1920x1080) - I never understood if this impacted/taxed the display driver, etc.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Pokemon Trading Card Game Online.exe
Application Version: 4.1.3.1912
Application Timestamp: 5188c895
Fault Module Name: ntdll.dll
Fault Module Version: 6.3.9600.16408
Fault Module Timestamp: 523d45fa
Exception Code: c0000005
Exception Offset: 0003ea02
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 93a4
Additional Information 2: 93a4690c71f523106a2187a0485a3004
Additional Information 3: 775a
Additional Information 4: 775af8bf73ca23e47828bbd523b3166e
Sony provides nothing. They claim the PC is Win 8.1 ready yet have not provided any video drivers since 7/2013.
Anyways, my Son would love you forever if you got this fixed... and I might too if it made him stop asking me if his game works!